Privacy Policy
Effective Date: February 16, 2026 · Last Updated: March 29, 2026
This Privacy Policy describes how The Detail Specialist (operated by Adam Garcia, d.b.a. The Detail Specialist Mobile Detailing, "we," "us," or "our") collects, uses, and protects your personal information when you visit our website at thedetailspecialistaz.com or use our mobile car detailing services in West Valley Phoenix, AZ.
Information We Collect
We collect information you provide directly and data generated through your use of our website and services, including mobile auto detailing quotes, bookings, and communications.
- From forms and bookings: Name, email address, phone number, physical address (service location), vehicle details (make, model, year), and any message or service preferences you submit via contact or quote forms, or our online scheduling system (Urable).
- From SMS opt-in: Your mobile phone number when you opt in to receive text messages, records of your consent, message delivery status, and any replies or information you provide in text responses.
- Automatically: IP address, browser type, pages visited, and interaction data via cookies and analytics tools.
We do not collect sensitive personal information beyond what is necessary to provide our services.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, provide quotes, and process bookings for detailing services.
- Send appointment confirmations, reminders, and service updates.
- With your explicit consent: deliver promotional offers, specials, and other marketing related to our mobile detailing services.
- Analyze website traffic and improve our site and services.
- Comply with legal obligations, prevent fraud, and protect our rights.
We will never use your data for purposes unrelated to the above without your consent.
SMS and Text Message Communications
You may opt in to receive SMS/MMS messages from us by providing your phone number on our website forms or booking system and checking a consent box.
By providing your phone number and opting in to SMS communications you consent to receive text messages from The Detail Specialist. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for help.
By opting in, you consent to receive messages including appointment reminders, service updates, and promotional offers about our detailing services. Message frequency varies (typically 1–6 messages per month depending on your bookings and our promotions). Standard message and data rates may apply. Your wireless carrier is not liable for delayed or undelivered messages.
To opt out at any time, reply STOP to any message we send. We will process your request within 24 hours and send a confirmation. For help, reply HELP. You can also contact us directly at [email protected].
We do not share your information with third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the text message services (such as our SMS platform and SMS carriers).
How We Protect Your Information
We take reasonable technical and organizational measures to protect your personal information, including:
- Encryption of data in transit (HTTPS) and at rest where possible.
- Secure storage through our website hosting provider and booking platform.
- Access restricted to authorized personnel only.
- Regular security reviews.
No method of transmission or storage is 100% secure, so we cannot guarantee absolute security. In the event of a breach, we will notify you as required by law.
We retain your data only as long as necessary for the purposes described or as required by law. For SMS data, we delete your number and consent records promptly after you opt out (usually within 30 days), unless legally required to keep it.
Cookies and Website Tracking
Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small data files stored on your device.
- Essential cookies: Required for the website to function properly.
- Analytics cookies: Help us understand how visitors interact with our site (e.g., pages visited, time on site). We may use tools such as Google Analytics for this purpose.
- Marketing cookies: May be used for remarketing and advertising through platforms such as Google Ads or Meta.
You can manage or disable cookies through your browser settings at any time. Note that disabling certain cookies may affect site functionality.
Third Party Links
Our website may contain links to third-party websites, including our online booking platform (Urable), Google Reviews, and social media profiles. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.
Contact Information
If you have questions about this Privacy Policy or want to exercise your rights regarding your personal information, please contact us:
The Detail Specialist
Adam Garcia, Owner
Phone: 928-951-4071
Email: [email protected]
West Valley Phoenix, AZ